FAQ

About

What is it?
Who created it?
Why should we use it?
How much does it cost?
Where can we buy it?
What do we get when we order?
Why are you crowdfunding?

Tech Specs

What is the uniqueness of the technology?
What is the battery life? Hours of continuous use? How to charge?
What are the dimensions and weight?
How does it work?
Will there be updates to it in the future?
How does it integrate with other connected devices?

Setup And Maintenance

How do I set it up?
How do I turn it on and off?
How do I control it?
What is the care and cleaning of it?

Shipping

When does shipping begin?
When can we expect it to reach our doorsteps?
I'm interested in a distribution partnership.
Do I have to pay VAT / GST?
What are the risks & challenges of getting the device today?

Product Features

What features are available?
What colors do you offer?
What sizes do you offer?
Is it comfortable / attractive / discreet?

About The App

Does it have an app? Which phones does it work with?
When will the app be available?
Can we also access app functions on a web browser?
How does the device connect to the app?
What can we expect from the app?
Will there be updates available through the app?

Safety And Regulation

Where can I use it?
Is it safe?
How durable is it?
How is my privacy protected?
How secure is it?
Can someone watch or listen to me?
Are there any risks associated with use?

Customer Service

Is there a warranty?
What is your refund policy?
How can I check the status of my pre-order?
I'm interested in becoming a Beta Tester.
Why do I have to wait longer than usual?
If I have other questions, who should I contact?